Messaging Groups. Manage groups

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To switch to the Messaging Group profile page, just find and select the group in the Messaging Groups tree in the left pane or double-click the group name in the Messaging Groups list (the result view).

The result view displays details about the group and the list of assigned groups and administrators.

The toolbar contains the following functions you can access, from left to right:

• New — Add a new Messaging Group.
• Edit — Edit the selected Messaging Group, manage the assigned users and their permissions to send messages, enable/disable the group.
• Delete — Delete the selected Messaging Group from the server. This action also deletes the entire message archive for the group.
• Refresh — Update the group profile page displayed in the result view.
• Print — Print the group profile page displayed in the result view.
• Options — Open the Options dialog box to change the server settings and look-and-feel options.
• Help — Display the help contents.

Messaging Group profile page

You can use links on the profile page to quickly edit and delete the Messaging Group.

Users with the Administrative account type automatically get the right to view and send messages to all Messaging Groups available on the server. This feature allows administrators and managers to send groups messages even if they are not currently assigned to groups.

Adding a new Messaging Group

Welcome to the Add Messaging Group Wizard

General Information

Use the next dialog box to enter the name of the Messaging Group and its short description. Both the name and the description are visible in IM clients to all assigned users and administrators. The group name should be unique on the IM server, so you cannot enter a name that already exists in the groups list.

Enter the group name and description

Use the "Enabled" option to automatically enable the Messaging Group after you create it. Otherwise the group will be added as inactive and you will have to enable it later.

Assigned Users and Permissions

Manage users and their permissions to send instant messages to the group.

Assign users and manage their permissions

Click the Add/Remove users... to open the Manage group users dialog box.

Managing group users

Add/remove users from the Messaging Group

Use "Show only enabled User Accounts" to display only enabled (active) accounts in the Available and Assigned lists. Use the Add >> and << Remove buttons to move users between lists. Click OK to apply the changes.

Then use the list on the wizard page to select those users who should have permissions to send group messages. Note that Administrative accounts may send group messages no matter whether they are assigned to the group. Use the Select all and Deselect all buttons to set/remove permissions for all users in the group.

Accessibility Options

Allow non-assigned users to send messages to the group.

Choose who may send messages to the group

There are 3 accessibility options available:

• Only assigned users according to their sending permissions — This is the default accessibility option. Only assigned users that have sending permissions may send messages to this group.
  
  
• Everyone — Select this option to make the group Public. Everyone connected to the server will be able to send messages to this group.
  
  
• Users from the selected Organizational Units — This option allows you to specify the limited number of users by selecting Organizational Units in the tree. Only assigned users and users from the selected OUs will be able to send messages to this group.

Accessibility settings override sending/receive-only permissions for assigned users. For example, if an assigned user has no permission to send group messages, but the accessibility of the group permits sending messages to everyone or to users from the specified Organizational Units where the user is located, he automatically gets the permission to send messages to the group.

Editing an existing Messaging Group

General

Change the group name, description and state

Use the "Enable" option to enable the group. If you change the name, you should specify a unique name among your Messaging Groups because you cannot have two or more groups with the same name.

Users

Edit the assigned users list, change the permissions

Click the Add/Remove users... to manage users that are assigned to the group or add new users. To manage user permissions to send group messages, select the checkbox next to the account in the list. Use the Select all and Deselect all buttons to set or clear sending permissions for all users in the Messaging Group.

Accessibility

Manage the accessibility of the Messaging Group

Choose one from the following available accessibility options:

• Only assigned users according to their sending permissions — This is the default accessibility option. Only assigned users that have sending permission may send messages to this group.
  
  
• Everyone — Select this option to make the group Public. Everyone connected to the server will be able to send messages to this group.
  
  
• Users from the selected Organizational Units — This option allows you to specify the limited number of users by selecting Organizational Units in the tree list. Only assigned users and users from the selected OUs will be able to send messages to this group.

Deleting Messaging Groups

Delete or disable the Messaging Group

Click Delete to delete the group and remove the associated message history from the server, i.e. all sent and received messages in the group. Otherwise select Disable to disable the group and keep all logs & archives.